By Dr. Hussaini Coomassie

Public institutions thrive when reforms are carefully conceived, widely consulted upon and implemented in a manner that strengthens public confidence. While change is often necessary to improve service delivery, every major policy must be guided by transparency, inclusiveness, due process and the overall national interest.

The proposed centralisation of international passport production and related services has generated considerable public discussion among stakeholders. Given that the passport is one of the most important documents issued by the Federal Government, any policy affecting its production and accessibility should be preceded by broad consultations, comprehensive public sensitisation and a thorough assessment of its likely implications for citizens, government operations and national security.

Many stakeholders have expressed concern that the proposed centralisation, coming shortly after successive increases in passport fees, could create additional challenges for Nigerians. At a time when many citizens are facing economic hardship, public policies should be designed to improve convenience, reduce costs and strengthen public confidence in government institutions.

Beyond the passport policy itself, concerns have also been raised in some quarters regarding the administration of the Nigeria Immigration Service (NIS). Some stakeholders believe that the Service’s long-established traditions of professionalism, merit, seniority, discipline and institutional independence should continue to guide its operations. They argue that excessive external influence in operational or personnel matters may weaken these institutional values and affect the confidence of officers and the general public.

Similarly, discussions surrounding appointments and promotions within the Service have highlighted the importance of strict adherence to established rules and procedures. Career advancement within a disciplined organisation such as the Nigeria Immigration Service should continue to be based on merit, competence, integrity, leadership capacity and due process. Preserving these principles is essential for maintaining morale, operational effectiveness and institutional credibility.

Stakeholders have also emphasised that national institutions must remain free from any perception of sectionalism, tribalism or religious bias. Nigeria’s greatest strength lies in its diversity, and appointments into strategic public institutions should consistently reflect fairness, equity, competence, inclusiveness and national unity. Even the perception of bias can erode public trust and weaken institutional cohesion.

The recent appointment of the Chairman of the Civil Defence, Correctional, Fire and Immigration Services Board presents an important opportunity to reinforce institutional governance. Many expect the Board to provide effective oversight by ensuring that policies, appointments and administrative decisions affecting the Nigeria Immigration Service fully comply with established laws, regulations and the principles of good governance.

The Comptroller-General of Immigration also bears a significant responsibility to preserve the integrity, traditions and professionalism of the Service. Constructive engagement with stakeholders, transparent decision-making and the careful implementation of reforms will further strengthen the credibility of the Nigeria Immigration Service and sustain public confidence in its operations.

In view of the concerns expressed by various stakeholders, it is respectfully suggested that the proposed passport centralisation be temporarily suspended to allow for wider consultations, comprehensive public enlightenment and an independent assessment of its potential administrative, operational and socio-economic implications. Such an approach would enable government to make informed decisions that command broad public support.

Ultimately, the objective of every public policy should be to strengthen institutions, enhance service delivery, promote national unity and place the welfare of citizens above all other considerations. Sustainable reforms are those that are built on consultation, professionalism, accountability and respect for established institutional processes.